We turn any process — how you handle bookings, complaints, opening up, closing out, whatever runs your day — into a clear, written guide. So it doesn't depend on one person remembering it right.
Most small businesses run on know-how that's never been written down. It works — until someone's on holiday, a new hire starts, or the one person who "just knows how" leaves.
Fill out a short form describing the process in your own words — like you're explaining it out loud to someone who's never done it before.
We turn your answers into a clean, structured, step-by-step document — properly formatted and easy to follow.
We deliver within 48 hours. Not quite right? One revision is included at no extra cost.
A Google Doc or PDF you can hand to anyone who needs it — no subscription, no lock-in.
No subscriptions. One free revision per document, on every order.
One process, fully documented. Perfect for a single workflow.
Three processes documented together. Ideal for a full role or department.
Five processes — enough to cover most of day-to-day operations.
If it's still not right after your free revision, email us within 7 days and we'll refund you in full — no form, no explanation needed. We'd rather lose a payment than leave you with something you can't use.
How long does it take?
Within 48 hours of receiving your completed intake form.
What if I need more than one process documented?
That's what the bundles are for. Need something bigger? Contact us and we'll put together a custom quote.
What format do I get?
A Google Doc by default, exported as a PDF if you'd prefer — either way, it's yours to keep and edit.
Do I need to be technical to fill out the form?
Not at all. Just describe the process the way you'd explain it out loud to someone new. We handle the formatting.
Pick a plan and we'll send over the intake form.
Get started